A1 Bulgaria, a leading provider of digital services and telecommunications solutions in Bulgaria, chose Agama’s Client Device Monitoring & Analytics solution because it wants to assure service performance and delivery to every subscriber to its new interactive TV service, A1 Xplore TV.
We would like to wish you a nice and warm holiday season! Some of us will be spending time with family and friends and maybe enjoy some traditional holiday food. At this time of the year we might also take some time to reflect – on achievements, on the good things we have and on dreams for the future. We would also like to take this opportunity to thank you, our customers and partners, for 2019 and we and look forward to continuing working with you in 2020.
In a market full of choices, it all comes down to exceeding customer expectations and enabling the expansion of the customer-base. Having the right information and insights is crucial to keep the quality of your services high and to understand how content is being consumed. Let’s meet at IBC2019 to discuss joint projects!
We are proud to announce that we have won the CSI Award 2019 for best monitoring or network management solution with our remote PHY monitoring solution. Established in 2003, the CSI awards are among the most prestigious and competitive technology awards in the industry, designed to recognise and reward innovation and excellence in the cable, satellite, broadcast, IPTV, telco, broadband/OTT video, mobile TV and associated sectors.
Agama is extending its end-to-end assurance and analytics solution with SDI support, making it possible to assure the quality of video streams even earlier in the head-end production workflow. The new SDI support will be showcased at IBC2019.
To assure top quality of its video services on all platforms, including OTT, cable and IPTV, Nuuday (part of the TDC group) has selected to implement a full-coverage assurance solution from Agama. The solution offers full transparency of service performance and customer experience, from service creation in the head-end, across delivery networks and all the way to every individual customer’s app and device.
Mikael Dahlgren, CEO of Agama Technologies, talks through video trends, OTT QoE and using AI to improve the user experience in the CSI Magazine IBC 2019 issue.
We have been shortlisted in two categories for the CSI awards 2019! Our Agama 360 Analytics solution has been nominated for Best Data and Analytics Innovation and our Agama Remote PHY Monitoring Solution has been nominated for Best Monitoring or Network Management Solution.
In the 2019 DTVE Multiscreen & OTT Series Agama CEO Mikael Dahlgren talks about recent key developments in OTT streaming, the importance of targeted advertising and how to assure it and what service providers need to put in place in order to assure optimal service quality and meet or exceed customer expectations.
It was a pleasure meeting you and all industry colleagues at ANGACOM. The event resulted in many exciting discussions around video service quality and customer experience – and how to create insights to a streaming world. Feel free to contact us should you have any questions.
