Get insights into every step of the head-end processing chain – OTT, IPTV, cable and broadcast.
Real-time QoE, performance and usage insights for every customer, regardless of the type of service.
Single pane of glass approach enabling data-driven processes within the entire organization
Video observability for OTT, IPTV, cable and broadcast providers
Telco operators
Broadcast
OTT providers
Cable operators
Agama creates insights for the key stakeholders in video delivery
For operations teams, we create transparency and support a proactive way of working, both for video services and network operations. With objective data of current and historic performance, teams can collaborate and effectively solve issues.
Product and marketing stakeholders get an understanding of deployment success, engagement and quality trends. With insights on usage data, and when and where services are used, teams can take better product and content decisions.
With direct access to the individual subscriber’s quality of experience, device health and service performance, each interaction in customer care can be improved, leading to higher NPS.
With transparency and KPIs from every aspect of service creation, delivery and customer experience, stakeholders can ensure that teams are aligned and take data driven decisions. This shortens time to fix, increases product agility, resulting in a better customer experience.
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