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Background
Digea, the national Greek digital television platform and broadcast operator, plays a vital role in delivering content across the country. As a key player in the media landscape, Digea must maintain continuous service quality and comply with strict regulatory frameworks that govern broadcast operations. Regulators often can request to access historical reports, for example, asking for the daily performance data of a specific channel from months earlier. To meet these obligations, Digea needed accurate, long-term data collection and on-demand reporting.
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Challenges
To meet changing regulatory requirements and ensure long-term operational
reliability, Digea needed a scalable system capable of continuously monitoring video services, retaining historical performance data, and generating standardized, regulator-ready reports on key metrics such as service availability, QoE, transport and stream bitrate, and vMOS (video Mean Opinion Score).
Solution benefits
- Regulatory compliance and reduced operational effort
- Instant access to verified data
- Automation of reporting eliminated time consuming manual work resulted in service quality improvements
- Increased operational transparency and predictability
Example report layout (showing mock data)
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