We Are Agama

Where When insights matter

What we do

We create vital insights & analytics for video service providers

Agama offers an end-to-end Video Observability & Analytics platform that provides data-driven insights and automation, empowering video service providers and their Operational, Product, Marketing & Management teams.

Founded in 2004, Agama has been influencing the market of support solutions for video operations, providing cutting-edge solutions for real-time monitoring, analysis, and troubleshooting across end-to-end video delivery chains.

Today, we support over 150 customers worldwide in ensuring an outstanding viewing experience for more than 25M users.

Our story

Agama’s journey began over 20 years ago. There was a growing need for real, actionable insights that could reduce complexity, support smart decision-making, and elevate the viewing experience. The idea grew into Agama: a platform built to bring clarity to video delivery, from creation to consumption.

Today, we help leading telcos, broadcasters, and video service providers around the world achieve operational excellence and deliver exceptional customer experiences.

Visualization. Automation. Deep insights.

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Why Agama

We empower people & teams to accomplish more through service & infrastructure observability, analytics & insights

Comprehensive performance observability

Monitor performance at every delivery stage, ensuring all stakeholders are aligned and informed, leading to better collaboration and strategy.

AI-powered operational efficiency

Enhance your operations with AI to reach faster, smarter conclusions, boosting your team’s productivity.

Unified insights without complexity

Consolidate data for comprehensive insights with Agama’s one-system, eliminating the complexity and cost of managing multiple tools.

Increased viewer engagement

Gain deep insights into content usage patterns to increase viewer engagement, delivering what your audience loves.

Quick issue resolution

Resolve issues swiftly with our holistic, end-to-end video insights to ensure minimal disruption.

Lower viewer churn

Reduce churn by delivering content tailored to viewer expectations, enhancing loyalty and retention.

Systematic improvements

Continuously improve every step of the video delivery process to improve user experience.

Enhance Customer Care

Improve customer support with real data to reduce escalations and boost NPS.

Our values

At Agama, we value innovation, trust, and customer success. By developing smart solutions, we enable you to make informed decisions, strengthen connections, and stay ahead in a rapidly changing world.

We position ourselves ahead of the competition by constantly bringing new and innovative ideas into our products and features.

We actively listen, adapt, and maintain close relationships to create lasting value and mutual success through collaboration and trust.

We are a trusted brand and we work hard to keep it this way. People trust our name because of the quality of our products and services.

Our customers

We provide businesses with actionable insights, making it easier than ever to connect with their target audiences, deliver the right solutions, and drive long-term success. Our customers’ success stories demonstrate how our innovative approach helps them grow, adapt, and form long-lasting relationships.